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PRIVACY POLICY

Viggo London Privacy Policy

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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from viggo.co.uk (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.

For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

Viggo London uses own and 3rd party cookies with the purpose of offering you the best online shopping experience.

Cookies are small files that are sent to your computer memory (or other equipment that is used for browsing the website, like a tablet, mobile phone etc.) when browsing the Viggo London website. Some of the cookies called session cookies are usually deleted at the end of the browsing session. There are also cookies that will stay in the computer’s memory for longer periods of time. 

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

 

Category: Necessary (8)
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

COOKIE NAME PROVIDER TYPE EXPIRY
__cfduid beeketing.com HTTP 1 year
First found URL: https://viggo.co.uk/
Cookie purpose description: Used by the content network, Cloudflare, to identify trusted web traffic.
Initiator: Script tag, page source line number 2113
Source: https://sdk.beeketing.com/js/beeketing.js?20180525
Data is sent to: United States (adequate)
__cfduid boldapps.net HTTP 1 year
First found URL: https://viggo.co.uk/
Cookie purpose description: Used by the content network, Cloudflare, to identify trusted web traffic.
Initiator: Script tag, page source line number 2471
Source: https://mc.boldapps.net/install_assets/bold.multicurrency.js
Data is sent to: United States (adequate)
__cfduid boldcommerce.com HTTP 1 year
Cookie purpose description: Used by the content network, Cloudflare, to identify trusted web traffic.
Initiator: Script tag, page source line number 2310
Source: https://viggo.co.uk/apps/swymWishlist/interfaces/interfaceStore.php?appname=Wishlist
Data is sent to: United States (adequate)
__cfduid codeblackbelt.com HTTP 1 year
First found URL: https://viggo.co.uk/
Cookie purpose description: Used by the content network, Cloudflare, to identify trusted web traffic.
Initiator: Page source line number 243-261
Source: Inline script
Data is sent to: Canada (adequate)
__cfduid shappify.com HTTP 1 year
Cookie purpose description: Used by the content network, Cloudflare, to identify trusted web traffic.
Data is sent to: United States (adequate)
__cfduid zopim.com HTTP 1 year
First found URL: https://viggo.co.uk/
Cookie purpose description: Used by the content network, Cloudflare, to identify trusted web traffic.
Initiator: Page source line number 243-261
Source: Inline script
Data is sent to: United States (adequate)
ci_session social-login.oxiapps.com HTTP Session
Cookie purpose description: Preserves users states across page requests.
Data is sent to: United States (adequate)
CookieConsent viggo.co.uk HTTP 1 year
First found URL: https://viggo.co.uk/
Cookie purpose description: Stores the user's cookie consent state for the current domain
Initiator: Script tag
Source: notinstalled
Data is sent to: Ireland (adequate)
Category: Statistics (5)
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

COOKIE NAME PROVIDER TYPE EXPIRY
@@History/@@scroll|# viggo.co.uk HTML Session
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Page source line number 243-261
Source: Inline script
Data is sent to: Canada (adequate)
_ga viggo.co.uk HTTP 2 years
First found URL: https://viggo.co.uk/
Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Initiator: Page source line number 287-408
Source: Inline script
Data is sent to: Canada (adequate)
_gat viggo.co.uk HTTP Session
First found URL: https://viggo.co.uk/
Cookie purpose description: Used by Google Analytics to throttle request rate
Initiator: Page source line number 287-408
Source: Inline script
Data is sent to: Canada (adequate)
_gid viggo.co.uk HTTP Session
First found URL: https://viggo.co.uk/
Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Initiator: Page source line number 287-408
Source: Inline script
Data is sent to: Canada (adequate)
AWSALB zopim.com HTTP 6 days
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Page source line number 243-261
Source: Inline script
Data is sent to: Ireland (adequate)
Category: Marketing (11)
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

COOKIE NAME PROVIDER TYPE EXPIRY
__zlcmid viggo.co.uk HTTP 1 year
First found URL: https://viggo.co.uk/
Cookie purpose description: Preserves users states across page requests.
Initiator: Page source line number 243-261
Source: Inline script
Data is sent to: Canada (adequate)
ads/ga-audiences google.com Pixel Session
First found URL: https://viggo.co.uk/
Cookie purpose description: Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.
Data is sent to: United States (adequate)
ads/user-lists/# google.com Pixel Session
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Data is sent to: United States (adequate)
collect google-analytics.com Pixel Session
First found URL: https://viggo.co.uk/
Cookie purpose description: Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.
Data is sent to: United States (adequate)
fr facebook.com HTTP 3 months
First found URL: https://viggo.co.uk/
Cookie purpose description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
Data is sent to: United States (adequate)
IDE doubleclick.net HTTP 2 years
First found URL: https://viggo.co.uk/
Cookie purpose description: Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
Initiator: Page source line number 20-26
Source: Inline script
Data is sent to: United States (adequate)
impression.php/# facebook.com Pixel Session
First found URL: https://viggo.co.uk/
Cookie purpose description: Used by Facebook to register impressions on pages with the Facebook login button.
Data is sent to: United States (adequate)
MUID bing.com HTTP 1 year
First found URL: https://viggo.co.uk/
Cookie purpose description: Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains.
Initiator: Script tag, page source line number 13
Source: https://www.googletagmanager.com/gtm.js?id=GTM-WS5TQ46
Data is sent to: United States (adequate)
MUIDB bing.com HTTP 1 year
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Script tag, page source line number 13
Source: https://www.googletagmanager.com/gtm.js?id=GTM-WS5TQ46
Data is sent to: United States (adequate)
test_cookie doubleclick.net HTTP Session
First found URL: https://viggo.co.uk/
Cookie purpose description: Used to check if the user's browser supports cookies.
Initiator: Page source line number 20-26
Source: Inline script
Data is sent to: United States (adequate)
tr facebook.com Pixel Session
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Data is sent to: United States (adequate)
Category: Unclassified (40)
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

COOKIE NAME PROVIDER TYPE EXPIRY
__verify viggo.co.uk HTTP Session
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Page source line number 243-261
Source: Inline script
Data is sent to: Canada (adequate)
_landing_page viggo.co.uk HTTP 13 days
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Webserver
Source: viggo.co.uk
Data is sent to: Canada (adequate)
_orig_referrer viggo.co.uk HTTP 13 days
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Webserver
Source: viggo.co.uk
Data is sent to: Canada (adequate)
_s viggo.co.uk HTTP Session
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Page source line number 287-408
Source: Inline script
Data is sent to: Canada (adequate)
_shopify_fs viggo.co.uk HTTP 2 years
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Page source line number 287-408
Source: Inline script
Data is sent to: Canada (adequate)
_shopify_s viggo.co.uk HTTP Session
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Page source line number 287-408
Source: Inline script
Data is sent to: Canada (adequate)
_shopify_sa_p viggo.co.uk HTTP Session
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Page source line number 287-408
Source: Inline script
Data is sent to: Canada (adequate)
_shopify_sa_t viggo.co.uk HTTP Session
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Page source line number 287-408
Source: Inline script
Data is sent to: Canada (adequate)
_shopify_y viggo.co.uk HTTP 2 years
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Webserver
Source: viggo.co.uk
Data is sent to: Canada (adequate)
_uetsid viggo.co.uk HTTP Session
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Script tag, page source line number 13
Source: https://www.googletagmanager.com/gtm.js?id=GTM-WS5TQ46
Data is sent to: United States (adequate)
_visely_p viggo.co.uk HTTP 2 years
Cookie purpose description: Unclassified
Initiator: Page source line number 624-628
Source: Inline script
Data is sent to: Canada (adequate)
_vpr_did viggo.co.uk HTTP 1 day
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Page source line number 597-601
Source: Inline script
Data is sent to: Canada (adequate)
_y viggo.co.uk HTTP 2 years
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Page source line number 287-408
Source: Inline script
Data is sent to: Canada (adequate)
1x1.gif pixel.getshogun.com Pixel Session
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Page source line number 243-261
Source: Inline script
Data is sent to: United States (adequate)
boldCurrencyCookie viggo.co.uk HTTP Session
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Script tag
Source: https://viggo.co.uk/
Data is sent to: Canada (adequate)
boldmc-initial-conversion viggo.co.uk HTTP Session
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Script tag
Source: https://viggo.co.uk/
Data is sent to: Canada (adequate)
boldmc-localized viggo.co.uk HTTP Session
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Script tag
Source: https://viggo.co.uk/
Data is sent to: Canada (adequate)
cart viggo.co.uk HTTP 13 days
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Page source line number 243-261
Source: Inline script
Data is sent to: Canada (adequate)
cart_sig viggo.co.uk HTTP 13 days
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Webserver
Source: viggo.co.uk
Data is sent to: Canada (adequate)
cart_ts viggo.co.uk HTTP 13 days
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Page source line number 243-261
Source: Inline script
Data is sent to: Canada (adequate)
cookietest viggo.co.uk HTTP Session
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Page source line number 287-408
Source: Inline script
Data is sent to: Canada (adequate)
DynaviControlGroup dynavi.com HTTP Session
Cookie purpose description: Unclassified
Data is sent to: United States (adequate)
logglytrackingsession viggo.co.uk HTTP Session
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Page source line number 243-261
Source: Inline script
Data is sent to: Canada (adequate)
mailing_list_delay_popup viggo.co.uk HTTP 6 days
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Script tag
Source: https://viggo.co.uk/
Data is sent to: Canada (adequate)
mailmunch_second_pageview viggo.co.uk HTTP 1 year
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Page source line number 243-261
Source: Inline script
Data is sent to: Canada (adequate)
secure_customer_sig viggo.co.uk HTTP 20 years
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Webserver
Source: viggo.co.uk
Data is sent to: Canada (adequate)
shopify_recently_viewed viggo.co.uk HTTP 3 months
Cookie purpose description: Unclassified
Initiator: Page source line number 2014-2018
Source: Inline script
Data is sent to: Canada (adequate)
storefront/page v.shopify.com Pixel Session
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Data is sent to: Canada (adequate)
storefront/session-attribution v.shopify.com Pixel Session
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Data is sent to: Canada (adequate)
storefront/track v.shopify.com Pixel Session
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Inline script, page source line number 287-408
Source: https://v.shopify.com/storefront/track?url=https%3A%2F%2Fviggo.co.uk%2F&nt%3AredirectStart=0&shopId=16580725&visitToken=965df897-7E79-4A08-C12C-C917E47DD649&themeCityHash=7936518874829446000&microSessionId=965df8a7-D9B6-4614-87A7-6BDBB1AB5704&nt%3AdomainLookupEnd=1527235649359&nt%3AdomLoading=1527235650109&pageType=home&event=navigation_performance_metrics&nt%3AredirectEnd=0&themeId=7356088347&nt%3AresponseStart=1527235650100&microSessionCount=3&nt%3AresponseEnd=1527235650108&nt%3AdomContentLoadedEventStart=1527235650140&nt%3AloadEventEnd=1527235650567&nt%3AfetchStart=1527235649359&nt%3AconnectStart=1527235649373&firstSeen=2018-05-25T08%3A11%3A30.167Z&nt%3AsecureConnectionStart=1527235649424&nt%3AdomContentLoadedEventEnd=1527235650140&nt%3AunloadEventStart=0&title=Viggo%20London&nt%3AconnectEnd=1527235649513&referrer=https%3A%2F%2Fviggo.co.uk%2F&appName=storefront&eventType=track&nt%3AdomComplete=1527235650567&path=%2F&nt%3ArequestStart=1527235649513&nt%3AnavigationStart=1527235649359&nt%3AunloadEventEnd=0&nt%3AdomInteractive=1527235650140&nt%3AdomainLookupStart=1527235649359&nt%3AloadEventStart=1527235650567&uniqToken=544a0dd7-c129-4635-ad5e-c7fc800dd296&nt%3Avalid=true
Data is sent to: Canada (adequate)
swym-currentFilter viggo.co.uk HTTP 1 year
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Script tag, page source line number 2361
Source: https://viggo.co.uk/apps/swymWishlist/interfaces/interfaceStore.php?appname=Wishlist
Data is sent to: Canada (adequate)
swym-email viggo.co.uk HTTP 1 year
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Script tag
Source: https://viggo.co.uk/
Data is sent to: Canada (adequate)
swym-instrumentMap viggo.co.uk HTTP 1 year
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Script tag, page source line number 2361
Source: https://viggo.co.uk/apps/swymWishlist/interfaces/interfaceStore.php?appname=Wishlist
Data is sent to: Canada (adequate)
swym-ninfo viggo.co.uk HTTP 1 year
Cookie purpose description: Unclassified
Initiator: Script tag, page source line number 2310
Source: https://viggo.co.uk/apps/swymWishlist/interfaces/interfaceStore.php?appname=Wishlist
Data is sent to: Canada (adequate)
swym-np_r viggo.co.uk HTTP 1 year
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Page source line number 243-261
Source: Inline script
Data is sent to: Canada (adequate)
swym-o_s viggo.co.uk HTTP Session
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Script tag, page source line number 2361
Source: https://viggo.co.uk/apps/swymWishlist/interfaces/interfaceStore.php?appname=Wishlist
Data is sent to: Canada (adequate)
swym-ol_ct viggo.co.uk HTTP Session
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Script tag, page source line number 2361
Source: https://viggo.co.uk/apps/swymWishlist/interfaces/interfaceStore.php?appname=Wishlist
Data is sent to: Canada (adequate)
swym-pid viggo.co.uk HTTP 1 year
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Script tag, page source line number 2361
Source: https://viggo.co.uk/apps/swymWishlist/interfaces/interfaceStore.php?appname=Wishlist
Data is sent to: Canada (adequate)
swym-session-id viggo.co.uk HTTP Session
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Page source line number 243-261
Source: Inline script
Data is sent to: Canada (adequate)
swym-swymRegid viggo.co.uk HTTP 1 year
First found URL: https://viggo.co.uk/
Cookie purpose description: Unclassified
Initiator: Script tag, page source line number 2361
Source: https://viggo.co.uk/apps/swymWishlist/interfaces/interfaceStore.php?appname=Wishlist
Data is sent to: Canada (adequate)

 

 

We use 3rd party cookies like the ones from Google in order to measure traffic, statistics or how our visitors interact with the website, what they like best and find out how can we improve and offer them a better Viggo experience. Cookies are also used during the order process, especially for the better functioning of the shopping basket.

You can switch off the use of cookies from your browser settings at any time, but it may affect the performance and efficiency of some areas of the website.

 

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We also you the Device Information to help us improve our Advertising and Retargeting Campaigns.

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

If you wish us to help you with any of the above rights, please email us at  customerservice@viggo.co.uk


DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@viggo.co.uk 

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